Broadsoft launches Xtended Platform with REST APIs

Posted by jfarrar on June 26, 2008
0 comments

Today, or I should say Yesterday, was a really cool day. Broadsoft officially launched their Xtended Platform, which includes their new RESTful API's called XSI. In my mind this is really awesome for a couple different reasons. From what I know, and what I have researched, there is NO ONE and I mean no one that is doing this in the telecom space. Especially not on the same level and caliber as Broadsoft.

Here you have a carrier-grade VoIP software platform provider who provides VoIP applications to seven of the top 10 and 13 of the top 25 largest carriers worldwide. This was measured by recent annual revenue, including Korea Telecom, KPN, SingTel, Sprint, Telefonica de Espana, Telstra, T-Systems, and Verizon.

Now any developer can access their API platform by going to here and creating an account. What will you have access to? Everything a normal Broadsoft user will have access to, however including the ability to program against their API layer.

What kind's of things can you do with this? Well you can do some simple stuff, for instance turn on or off Do-Not-Disturb. On top of that you have the full ability to build applications around the rest of the some 50+ base function calls.

What kind if things could you build?

A service configuration portal.
A call control virtual office.
A click-to-dial appointment system.
etc.

You basically have free reign to decide what you want to build. This is really going to open up the floodgate of web based voice 2.0 applications.
On another note it seems that there are skeptics out there regarding whether or not it will be successful. It also appears that the author is partial to Sylantro. Unfortunately, I can't say I had a great experience with Sylantro. Additionally, their developer program never caught traction. However, Broadsoft has already starting showcasing third-party solutions inside their marketplace.

I shouldn't even be linking to this negative article but here goes. Enough with all of the negativity. Do you homework as a blogger/editor and actually read about what's going on. I mean this guy Rich says "So-Called RESTful API".

So-called? What the heck do you mean so-called? It either is or it isn't there is not such thing called "So-Called". And I can tell you personally that it's not so-called. IT IS RESTful. Do your homework. Believe me when I say that there will be some mass market applications as time goes on the produce quite a bit of revenue. There will always be naysayers regarding whether or not something will be successful.

I for one am a developer that takes action and knows something good when I see it. Broadsoft has something good going on, don't miss out.

Go to: http://developer.broadsoft.com/ to signup for a developer account
or
Go to: http://marketplace.broadsoft.com/ to learn about applications already built.